Terms and Condition
Terms and Conditions
Last updated: November 2025
1. Introduction
Welcome to Baltic Picks, operated by Dedicated Projects OÜ (17361860), registered in Estonia at Ahtri tn 12, 10151 Tallinn.
VAT: EE102918692 | Managing Director: Ardis Roznieks
By accessing our website www.balticpicks.com or purchasing our products, you agree to these Terms and Conditions. Please read them carefully before placing an order.
2. Company Information
Baltic Picks
Operated by: Dedicated Projects OÜ
Registration No: 17361860
VAT No: EE102918692
Address: Ahtri tn 12, 10151 Tallinn, Estonia
Email: balticpick@gmail.com
Phone: +371 29520905
Website: www.balticpicks.com
3. Products and Services
Baltic Picks specializes in the sale of barrel saunas and related outdoor wellness products.
We make every effort to display our products as accurately as possible. However, due to natural variations in wood and craftsmanship, slight differences in color, grain, or appearance may occur.
All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
4. Prices and Payments
All prices displayed on our website are listed in EUR (€) and include VAT where applicable.
Payment methods include major credit/debit cards, bank transfer, and other secure payment options as provided at checkout.
Orders are only confirmed once full payment is received. We reserve the right to cancel orders in cases of pricing errors or suspected fraud.
5. Shipping and Delivery
We offer delivery within the EU and selected international destinations.
Shipping costs are displayed at checkout and vary depending on the delivery location and product size.
Delivery times may vary; estimated delivery periods are provided for guidance only. Baltic Picks is not liable for delays caused by third-party carriers, customs, or unforeseen circumstances.
Upon delivery, please inspect your order for any visible damage and report it immediately to our support team.
6. Returns and Refunds
Under EU consumer protection law, you have the right to withdraw from your purchase within 14 days of receiving your goods, without providing a reason.
To request a return, please contact us at balticpick@gmail.com with your order details.
Returned goods must be unused, in their original packaging, and in the same condition as received.
Custom-built or made-to-order products (such as customized saunas) are exempt from the right of withdrawal.
Refunds will be processed within 14 days after we receive and inspect the returned item.
7. Warranty
All Baltic Picks products come with a 24-month manufacturer’s warranty covering material or production defects.
The warranty does not cover:
• Damage caused by improper installation or maintenance
• Normal wear and tear
• Modifications or repairs made by unauthorized persons
• Damage caused by weather, misuse, or negligence
8. Limitation of Liability
Baltic Picks shall not be liable for indirect, incidental, or consequential damages arising from product use or delivery delays.
Our total liability shall not exceed the total purchase price of the product in question.
9. Privacy and Data Protection
Your privacy is important to us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.
For more information, please read our Privacy Policy.
10. Intellectual Property
All content on our website, including text, images, logos, and product designs, is the intellectual property of Baltic Picks or its partners.
Reproduction or distribution of any material without prior written consent is prohibited.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Estonia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
📧 balticpick@gmail.com
📞 +371 29520905
🏠 Ahtri tn 12, 10151 Tallinn, Estonia