Privacy Policy

Privacy Policy

Last updated: November 2025

1. Introduction

This Privacy Policy explains how Baltic Picks, operated by Dedicated Projects OÜ (17361860), collects, uses, and protects your personal data when you visit www.balticpicks.com or purchase products from us.

We are committed to protecting your privacy and ensuring compliance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.

By using our website, you consent to this Privacy Policy.

2. Data Controller

Baltic Picks

Operated by Dedicated Projects OÜ (17361860)

Address: Ahtri tn 12, 10151 Tallinn, Estonia

Email: balticpick@gmail.com

Phone: +371 29520905

Website: www.balticpicks.com

3. Personal Data We Collect

We collect personal data only when necessary for providing our services. This may include:

• Contact details: name, address, email, phone number

• Order information: billing/shipping address, order contents, payment method

• Account data (if applicable): login credentials, preferences, saved orders

• Technical data: IP address, browser type, operating system, and device information

• Marketing preferences: newsletter subscriptions and consent records

4. How We Use Your Data

Your personal data is used only for legitimate business purposes, including:

• Processing and fulfilling your orders

• Managing payments and invoicing

• Providing customer support

• Improving our website and services

• Sending order updates and relevant product information

• Marketing (only with your explicit consent)

• Complying with legal and tax obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contractual necessity — to fulfill your purchase or service request

• Legal obligation — to comply with Estonian or EU tax and accounting laws

• Legitimate interest — for security, fraud prevention, and business operations

• Consent — for marketing communications and optional cookies

You may withdraw your consent at any time by contacting us at balticpick@gmail.com.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

Typically:

• Order and invoice data: 7 years (for accounting compliance)

• Customer service inquiries: up to 12 months

• Marketing data: until consent is withdrawn

7. Sharing of Personal Data

We do not sell or rent your personal data.

However, we may share it with trusted third parties who assist us in operating our business, such as:

• Payment service providers (e.g., Stripe, PayPal, banks)

• Delivery and logistics partners

• IT and web hosting service providers

• Accountants or tax authorities (for legal compliance)

All third parties are required to handle your data securely and in compliance with GDPR.

8. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses or transfers to countries recognized by the EU as having adequate data protection.

9. Your Rights (under GDPR)

As a data subject, you have the following rights:

• Access – to obtain a copy of your personal data

• Rectification – to correct inaccurate or incomplete data

• Erasure – to request deletion of your data (“right to be forgotten”)

• Restriction – to limit how we process your data

• Portability – to receive your data in a machine-readable format

• Objection – to object to processing based on legitimate interest or marketing

To exercise these rights, please contact us at balticpick@gmail.com.

We will respond to all valid requests within 30 days.

10. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and support marketing efforts.

You can manage or disable cookies through your browser settings.

For more details, please see our Cookie Policy.

11. Data Security

We implement technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

Your data is stored securely on encrypted servers and accessed only by authorized personnel.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be available on our website with the “Last Updated” date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

📧 balticpick@gmail.com

📞 +371 29520905

🏠 Ahtri tn 12, 10151 Tallinn, Estonia